When to Call a Restoration Company vs. a Plumber

A Homeowner’s Guide for Los Angeles County

When disaster strikes in your home, whether it's a burst pipe, flooding, or mysterious water damage, knowing whether to call a restoration company or a plumber can save you time, money, and stress. Here's a simple guide to help you decide the best course of action for your situation.

Understanding the Difference

Plumbers are the go-to experts when it comes to fixing plumbing issues directly, such as leaky faucets, burst pipes, or clogged drains. Their primary job is to stop the water source and fix the plumbing problem.

Restoration companies, on the other hand, specialize in cleaning up and repairing the damage caused by water, fire, or mold. They come in after the initial problem is fixed (often by a plumber) to ensure your home is safe, clean, and restored to its pre-damage condition.

When to Call a Plumber

Minor Leaks and Plumbing Repairs

If you notice a leaky faucet, a running toilet, or a clogged drain, a plumber is your best bet. They can quickly address these issues, preventing them from turning into bigger problems.

Burst Pipes: 

If a pipe bursts in your home, you should immediately turn off the water supply and call a plumber. They can repair or replace the damaged pipes and stop the flow of water.

Appliance Issues

If your washing machine, dishwasher, or water heater is leaking, a plumber can identify the source and fix the problem.

When to Call a Restoration Company

Extensive Water Damage: If the water damage is widespread or has been sitting for a while, you should call a restoration company. Water that’s left unchecked can lead to mold growth, structural damage, and other long-term problems that plumbers are not equipped to handle.

Flooding

Whether it’s due to a storm, a malfunctioning sump pump, or a severe plumbing failure, flooding often requires the expertise of a restoration company. They have the tools and knowledge to remove water, dry out your home, and prevent further damage.

Mold Growth

If you notice or suspect mold due to water damage, a restoration company should be your first call. Mold remediation is complex and requires specialized equipment and procedures to ensure it's removed safely and effectively.

How Restoration Companies Work with Plumbers

In many cases, the best approach is to call both a plumber and a restoration company. For instance, if you have a burst pipe, you’ll need a plumber to fix the pipe and stop the water. Afterward, the restoration company can step in to handle the cleanup and repairs, ensuring your home is safe and habitable.

Tip: Many restoration companies work closely with plumbers and can even recommend a reliable one if needed. This coordinated effort ensures that the problem is fixed at the source and the damage is thoroughly addressed.

Why Timing Matters

Quick action is crucial when dealing with water damage. The longer water sits, the more likely it is to cause mold growth, structural issues, and other complications. Restoration companies offer 24/7 emergency services to address these issues as soon as they arise, helping you avoid costly repairs down the road.

In Los Angeles County, where humidity and weather can exacerbate water damage, it’s especially important to act fast. Whether you’re dealing with a small leak or a major flood, knowing who to call and when can make all the difference in protecting your home.